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Report on Cloud Computing SLAs in FP7 now published

The rapid evolution of the cloud market is leading to the emergence of new services, new ways for service provisioning and new interaction and collaboration models both amongst cloud providers and service ecosystems exploiting cloud resources. Service Level Agreements (SLAs) govern the aforementioned relationships by defining the terms of engagement for the participating entities. The European Commission has issued a report following the Workshop on "Cloud Computing SLAs in FP7 - Exploitation of Research Results", organised by the unit CONNECT E2 "Software & Services, Cloud" of the European Commission in Brussels on 27 May 2013. The download is now available.